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Here is a quick webinar I gave highlighting the power of using Twilio in conjunction with a SaaS Platform like ServiceNow. During the session I review using cloud telephony to build call centers and how to embed rich communications into … Continue reading
In my previous post I wrote about the importance of the Facebook imperative and how innovations and design patterns from social networking are revolutionizing enterprise software as we know it. While I knew the importance in principle what I didn’t know … Continue reading